Power outage at Greenford site

Update 13-03-2026

We have identified that some additional systems were affected by this outage which include

- MyCloud Computing Enterprise

- MyCloud Voice Business

We are currently working to restore these services.

Update 13-03-2026

Power and network connectivity is restored and we are bringing up systems now. If you have outstanding problems, please contact the Support Team on 0345 257 1335 or e-mail at support@cerberusnetworks.co.uk.

Posted 13-03-2026 06:15

Due to an extended power outage at our Greenford site, access to some services is being disrupted. This includes

- MyCloud Computing Business

- MyCloud PBX

We apologise for any inconvenience caused.

We are working to restore power from an alternative source and will restore services as soon as possible. If you have any queries, please contact the Support Team on 0345 257 1335 or e-mail at support@cerberusnetworks.co.uk.