Contact Support

You can contact Cerberus Networks's support team 24 hours a day, 7 days a week
Telephone 0345 257 1335

You can also manage your services and support cases online 24x7 in the NetCONNECT portal.

Service Status

Stay up to date with all service affecting issues and maintenance across Cerberus' services.
View Service Status


Search or browse the library of documentation, set-up guides and how-to's for Cerberus services and related systems.
Open Knowledgebase

My Services

Order, manage and support your Cerberus services
Manage My Services


To get remote support from the Cerberus Helpdesk, please download and run the remote support tool below.