- First line technical support
- Customer billing
- Configuration and set up of routers or other customer premises hardware
- Provisioning of new orders using the reseller portal
- XML integration for automation of provisioning and management of services
Partnering with Cerberus as a Reseller gives access to the MyCloud Connectivity+Services platform on a white-label basis. Resellers are able to provision and manage orders using the unbranded reseller portal, integrating the portfolio of services within their own portfolio and under their own identity. As a reseller, Cerberus partners are responsible for the following areas: