MyCloud PBX

MyCloud PBX

Fully-featured business telephony with no per-user licensing charges.

Powerful but simple telephony for business

MyCloud PBX is a powerful business phone system that gives you all the features and flexibility of an onsite solution at a fraction of the cost and with no up-front investment on system hardware.

Choose from a range of a business handsets or use the advanced softphone on your computer, iPhone or Android device, for no extra cost. Set-up is a snap with centrally deployed configuration files that connect users in seconds.

With included calls to UK numbers and no per-user charges, MyCloud PBX gives you all the features you need in a single monthly cost.

24x7 Helpdesk

Whether you need to add or remove a user, make a change to your call routing, or need to set up a new softphone, you can be sure that we are here, ready to help 24x7, 365 days a week.

Experienced Team

We work hard to understand your business objectives and act as a trusted partner to deliver communications services that really meet your requirements, not just now, but in the long term. 

Joined-up Thinking

Our telephony services have been designed to work seamlessly with our network, ensuring that you get the best call quality at all times. With Cerberus, one call really does do it all. 

Peace of Mind

With our industry-leading call fraud detection and prevention services, you can be assured of no disruption or nasty billing surprises.  

 

Enterprise features, affordable pricing

MyCloud PBX provides a wide range of business-ready features that make it ideal for organisations of all sizes; from startups to multi-site enterprises. Every user benefits from a comprehensive set of advanced calling and collaboration tools, including call recording, auto-attendant, hunt groups, call forwarding, voicemail-to-email, and more.

Unlike many providers, MyCloud PBX includes all features as standard; with no bolt-ons, no hidden fees, and no per-feature licenses. Whether you have five users or five hundred, you receive the same powerful capabilities across the board; all supported by Cerberus’ expert UK-based team and fully managed service.

All-inclusive

Pricing is based on number of concurrent calls, or ‘channels’ available to users to make and receive calls. Standard packages suit organisations from just 5 users and run all the way to 500 users - or more.

The monthly charge is inclusive of the hosted PBX, SIP channels, 24x7 technical support and 8x5 administrative assistance. If you find your requirements change as your business grows, don’t worry - MyCloud PBX can be upgraded to provide extra capacity mid-contract as well.

With predictable monthly costs and enterprise-grade reliability, MyCloud PBX offers exceptional value for businesses seeking to modernise their communications without overspending.

Easy administration without the IT team

The intuitive web-based management console makes tasks like creating users, assigning phones and managing hunt groups and call queues quick and easy, even for non-technical staff. Access can also be delegated to users or department administrators to allow managers the control that they need

Business continuity as standard

As a cloud-based service, MyCloud PBX lets you work seamlessly through disruption at the office. Unexpected events such as snow, floods or strikes won’t disrupt business and your organisation can carry on making and receiving calls - wherever you are. Any user that has an Internet connection at home can get online quickly and easily.

MODERN COMMUNICATIONS FOR MODERN WORK

IP telephony is used across all sectors of the economy, by millions of users in the UK and worldwide. Our communications services provide enhanced functionality and simplified management and reporting, fully integrated with our award-winning connectivity and network services.

Hear what PJT & Co think of MyCloud PBX

We picked MyCloud PBX for the best features and for the cost savings. I’m pleased to say it has worked out really well. We have a better system and spend much less. We now recommend Cerberus to our own clients when they ask us how they can save money or do more with their phones.

READ THE CASE STUDY

MyCloud PBX Hosted Business Telephony

MyCloud PBX is a powerful cloud-based business phone system that gives you all the features and flexibility of a modern business telephony soltion, without the upfront costs or per-user charges.

Ideal for all sizes of businesses, all users have a common feature set with no add-on licenses or bolt-ons - just simple all-inclusive licensing.

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SIP TRUNKS

Any business with an IP-capable PBX can switch to Cerberus SIP trunks and immediately benefit from a more flexible, less expensive and more resilient phone service. Our SIP trunk services include call bundles on UK geographic and UK mobile calls.

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The Smart Choice. Internet and Voice from One Provider

When it comes to delivering high-quality IP telephony, the underlying internet connection is just as important as the phone system itself. That’s why we strongly recommend choosing Cerberus Networks' internet connectivity alongside our IP voice services.

Optimised for Voice, Built for Business

Quality of Service

We prioritise voice traffic across our network; this ensures crystal-clear call quality and minimal latency, even during peak usage.

One Call Does It All

With Cerberus managing both your connectivity and voice services, our technical team has full visibility and control, making it faster and easier to diagnose and resolve any issues.

Proactive Monitoring

Our network operations centre monitors your connection and call traffic in real time; this allows us to identify and resolve potential issues before they affect your business.

Business Continuity

Our business-grade internet connections include service level agreements and optional resilience features to keep you connected.

Simplified Billing

One supplier; one bill; one point of contact. Managing your services and budget becomes easier and more efficient.

Future Proof

Whether you're adding users, expanding sites or increasing bandwidth, Cerberus makes it easy to grow

EXPERIENCED PARTNER

With many years of delivering telephony and communications services, Cerberus is a safe pair of hands for all your communications requirements. From simple PSTN replacement to advanced contact centres with international numbering, call recording and reporting, we have it covered. 

With a team of dedicated account managers, an experienced and friendly Operations team, backed up by our 24x7 technical team, we are dedicated to providing the highest levels of services for all our customers.

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Tower Hamlets
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