This page contains information about outages and planned maintenance to Cerberus systems.

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Mon, 07/11/2016 - 14:14

Maintenance to Datacentre firewall services - 12-07-2016

Posted 11-07-2016 10:35 AM

We will be carrying out maintenance on our Datacentre firewalls on

Tuesday 12-07-16 03:00 to 5:00 AM

During this period following services will face brief outage of around 30 minutes
  • Hosted Services
  • SMTP Relay Services
  • Monitoring Services
If you have any questions related to above maintenance please get in touch with our support team on 0345 257 1335 or at

Tue, 06/14/2016 - 11:42

Maintenance Work on Broadband Infrastructure - 03:00 AM - 05:00 AM on 15-06-2016

To facilitate new interconnects for broadband services on our network, we will be carrying out maintenance on the broadband infrastructure at the following time:

Wednesday 15-06-2016 03:00 AM to 05:00 AM

The maintenance involves rerouting of traffic and may result in between 1 and 3 disconnections of the broadband services. These disconnections will cause users' routers to re-establish their PPP sessions immediately to other equipment. We do not anticipate any such disconnection lasting more than 5 minutes.

We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or at