Update 10-02-2019 07:46:00

We have successfully completed maintenance activity. there was no major outage during activity. all services are up and working normal.

If you have any queries, please contact the Support Team on 0345 257 1335 or email at support@cerberusnetworks.co.uk.

Posted 07-02-2019 04:00:07

We will be performing a network maintenance on our core network infrastructure in order to provide enhanced performance. The date and time is as follows:

Sunday 10-02-2019 03:00 AM to 07:00 AM

This may result in multiple intermittent disconnections of 15-20 minutes during the maintenance window affecting the following services.

Impacted services:

  • MyCloud CONNECT
  • Hosted Security
  • Leased lines
  • IP VPN
  • Hosted Firewall Services
  • MyCloud Computing
  • SMTP3
  • NetSTATS
  • Cerberus Website
  • RDNS
  • MyCloud PBX
  • MyCloud hosted Services
  • Broadband services
If you are not able to access any of the affected services post this maintenance, please contact the support team.

We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or email at support@cerberusnetworks.co.uk.