Update 09-03-2019 09:00:00

We have successfully completed maintenance activity. there was no major outage during activity. all services are up and working normal.

If you have any queries, please contact the Support Team on 0345 257 1335 or email at support@cerberusnetworks.co.uk.


Posted 01-03-2019 08:57:21

We will be performing a network maintenance on our core network infrastructure in order to provide enhanced performance. The date and time is as follows::

Saturday 09-03-2019 03:00 AM to 07:00 AM

This may result in multiple intermittent disconnections of 15-25 minutes during the maintenance window affecting the services listed below:

Impacted services:
 

  • Ethernet Leasedline services
  • Broadband Services (ADSL/ADSL2+/FTTC/FTTP/FTTPoD/GFAST)
  • MyCloud CONNECT
  • Hosted Security
  • IP VPN
  • Hosted Firewall Services
  • MyCloud Computing
  • SMTP3
  • NetSTATS
  • Cerberus Website
  • RDNS
  • MyCloud PBX
  • MyCloud hosted Services
If you are not able to access any of the affected services post this maintenance, please contact the support team.

We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or email at support@cerberusnetworks.co.uk.