Posted 20-07-2023 08:27:15

We will be performing a network upgrade on our core network infrastructure in order to provide enhanced performance. The date and time is as follows:

Monday 24-07-2023 06:30 PM to 08:30 PM

This may result intermittent dis-connections for few clients during a period of 2-3 minutes affecting the services listed below:

Impacted services:

  • Lease-line services belong to Hosted Firewall
  • MyCloud hosted Services
  • MyCloud CONNECT
  • Hosted Security
  • IP VPN
  • Hosted Firewall Services
  • MyCloud Computing
  • SMTP3
  • NetSTATS
  • RDNS
If you are not able to access any of the affected services post this maintenance, please contact the support team.

We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or email at