Posted 14-06-2023 15:30:00

We will be performing a network upgrade on our core network infrastructure in order to provide enhanced performance. The date and time is as follows:

Saturday 17-06-2023 04:30 AM to 07:30 AM

This may result intermittent dis-connections during a period of 2-3 minutes affecting the services listed below:

Impacted services:

  • Lease-line services belong to Hosted Firewall
  • MyCloud hosted Services
  • MyCloud CONNECT
  • Hosted Security
  • IP VPN
  • Hosted Firewall Services
  • MyCloud Computing
  • SMTP3
  • NetSTATS
  • Cerberus Website
  • RDNS
  • MyCloud PBX
If you are not able to access any of the affected services post this maintenance, please contact the support team.

We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or email at