Update 28-09-2019 08:40 AM
The maintenance was carried out successfully and all the VMs & VPN sessions are running fine.
If you have any outstanding issues then please contact the Support Team on 0345 257 1335 or at email@example.com.
We will be performing routine maintenance work on our MyCloud Computing Internet gateways Infrastructure at the following time:
Saturday 28-09-2019 06:00 AM to 8:00 AM
This may result in between 2 or 3 disconnections of hosted VMs, MyCloud PBXs and VPN utilising MyCloud Computing gateway services while it fail over to another cluster node. We do not anticipate any such disconnection lasting more than 30-40 seconds.
If you have any queries, please contact the Support Team on 0345 257 1335 or at firstname.lastname@example.org.