Posted 23-01-2019 12:38:20

We will be performing network module installation on one of our broadband aggregation router for performance enhancement at the following time:

Sunday 27-01-2019 04:00 AM to 06:00 AM

This may result in between 1 and 3 disconnections of the broadband services. These disconnection's will cause users' routers to re-establish their PPP sessions immediately to other equipment. We do not anticipate any such disconnection lasting more than 5 minutes.

We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or at