Posted 04-12-2020 16:21:49

We will be performing maintenance of our one broadband router for performance enhancement at the following time which will unfortunately impact our Broadband ADSL users only.

The Planned work window is from 04:00 AM until 05:00 AM on 06/12/2020

This may result in between 1 and 3 disconnections of the broadband services. These disconnection's will cause users' routers to re-establish their PPP sessions immediately to other equipment. We do not anticipate any such disconnection lasting more than 5 minutes.

Apologies for the inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or email at