Update 13-07-2016 12:30

The maintenance was carried out successfully and all the sessions were up and running.

If you have any outstanding issues then please contact the Support Team on 0345 257 1335 or at support@cerberusnetworks.co.uk.


Posted 12-07-2016 3:40 PM

We are replacing one of our broadband aggregation router with upgraded hardware during below maintenance window

Wednesday 13-07-2016 03:00 AM to 06:00 AM

This may result in between 1 and 3 disconnections of the broadband services.  These disconnections will cause users' routers to re-establish their PPP sessions immediately to other equipment. We do not anticipate any such disconnection lasting more than 5 minutes.

We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or at support@cerberusnetworks.co.uk.