Posted 03-11-2020 12:59:52

We are aware that some of our customers are still experiencing intermittent latency on their connections. We have narrowed down the issue and our team are working on resolving this as an urgent priority.

We are also taking interim steps to mitigate the impact of the wider issue.

We apologise for the inconvenience. Further updates will follow as they become available.

If you have any queries, please contact the Support Team on 0345 257 1335 or at