Update 13-02-2018 09:00 AM

We would like to update you that the maintenance activity has been postponed.

We shall update you further once new schedule date confirmed.

Posted 12-02-2018 04:20 PM

We will be performing emergency firmware upgrade on one of our broadband aggregation router at the following time:

Tuesday 13-02-2018 01:30 AM to 03:30 AM

This may result in between 1 and 3 disconnections of the broadband services.  These disconnections will cause users' routers to re-establish their PPP sessions immediately to other equipment. We do not anticipate any such disconnection lasting more than 5 minutes. If you aren't able to access internet post this maintenance, please reboot your DSL router. 

We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or at support@cerberusnetworks.co.uk.