Update 05-04-2019 11:46 AM

We have identified the issue with one of the link and isolated it by routing the traffic from secondary link. All the MyCloud PBX and Business services / servers are up and running fine now.

We apologise for any inconvenience caused. If you have any outstanding issues, please contact the Support Team on 0345 257 1335 or at support@cerberusnetworks.co.uk.



Posted 05-04-2019 11:11 AM

We are currently experiencing disruption to our MyCloud PBX Services and MyCloud Computing Business Service.
 
Our Core Network Team is currently investigating the issue.
 
We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or at support@cerberusnetworks.co.uk.