Posted 23-07-2020 13:09:23

We are notified by our supplier that the small number of customers in the areas shown below, may experience a loss of broadband services as supplier possibly identified fire incident on their local exchange(Newcastle). Supplier is working on resolution and shall update you as soon as further update from supplier.

Affected Area:

North East

We apologise for any inconvenience caused. If you have any queries, please contact the Support Team on 0345 257 1335 or at