Teams Direct Routing

Teams Direct Routing is a versatile and cost-effective solution that allows businesses to make and receive calls using the Microsoft Teams platform. With Direct Routing, you can eliminate the need for traditional phone systems and reduce your communication costs.

At Cerberus Networks, we provide a complete solution that includes consultation, implementation, and ongoing support. Our team of experts will help you assess your needs, design and configure your Direct Routing solution, and provide training and support to ensure a smooth transition. If you already use Teams, then using telephony with Teams just requires some additional Microsoft licensing and the Direct Routing service. You could be making and taking phone calls via your Teams client within hours.

We also offer Microsoft licensing as part of our solution, which ensures compliance and compatibility with your existing systems. Additionally, we provide internet connectivity to ensure a reliable and seamless experience.

Our Direct Routing solution offers a range of benefits, including increased productivity, improved collaboration, and cost savings. With Teams Direct Routing, you can make and receive calls from anywhere, on any device, without the need for additional hardware or software. You can also gain the benefits of integrated call recording and call reporting for greater visbility of call activity, up to full contact centre solutions.

Find out how Cerberus Networks can help you with your Teams Direct Routing needs and contact us today. We will be happy to discuss your requirements and provide a tailored solution that meets your specific needs.
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Dedicated Skype for Business Server for Office 365 Services

To enable full public telephony services not supported in Microsoft Skype for Business Online, Cerberus offers hosting of a dedicated cost-effective Skype for Business platform allowing you to leverage the very latest features in a tailored cloud environment. This approach also allows you to leverage all your existing license benefits from Office 365, avoiding the substantial costs of Skype for Business Server licenses while overcoming the limitations of the Skype for Business Online service from Microsoft in the areas of public telephony, public voice conferencing and call handling.

Read our case study on how Cerberus successfully helped top 100 digital agency Hugo & Cat implement a Unified Communications platform with Skype for Business and Office 365
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Deploying a dedicated Skype for Business server provides for complete customisation of the SfB platform including call routing, auto-attendents, meeting invite behaviour, persistent chat and other advanced features. Cerberus solution combines our MyCloud Computing services to provide a robust hosted platform, service provider licensing to fully exploit your existing Office 365 license investment and our in-depth expertise and experience building and managing Skype for Business in enterprise environments.

Contact us now to find out about this turn-key upgrade for your Office 365 services to provide affordable and fully integrated telephony, building on the leading communications suite in the industry.
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