Teams Direct RoutingTeams Direct Routing is a versatile and cost-effective solution that allows businesses to make and receive calls using the Microsoft Teams platform. With Direct Routing, you can eliminate the need for traditional phone systems and reduce your communication costs.
At Cerberus Networks, we provide a complete solution that includes consultation, implementation, and ongoing support. Our team of experts will help you assess your needs, design and configure your Direct Routing solution, and provide training and support to ensure a smooth transition. If you already use Teams, then using telephony with Teams just requires some additional Microsoft licensing and the Direct Routing service. You could be making and taking phone calls via your Teams client within hours.
We also offer Microsoft licensing as part of our solution, which ensures compliance and compatibility with your existing systems. Additionally, we provide internet connectivity to ensure a reliable and seamless experience.
Our Direct Routing solution offers a range of benefits, including increased productivity, improved collaboration, and cost savings. With Teams Direct Routing, you can make and receive calls from anywhere, on any device, without the need for additional hardware or software. You can also gain the benefits of integrated call recording and call reporting for greater visbility of call activity, up to full contact centre solutions.
Find out how Cerberus Networks can help you with your Teams Direct Routing needs and contact us today. We will be happy to discuss your requirements and provide a tailored solution that meets your specific needs.